Refund & Cancellation Policy

1. Cancellation Policy

At GS Pixels, we operate strictly in the B2B sector, providing custom software development, digital marketing, SEO, and bespoke solutions. We understand that business priorities can shift, and therefore offer a flexible cancellation approach with strict financial boundaries:

• Right to Cancel: Clients reserve the right to cancel their project or retainer at any time, even after a Statement of Work (SOW) is signed or development has commenced.
• Zero Refund on Cancellation: While you may halt the project at your discretion, no refunds will be issued for the payment already processed. Resources, server infrastructure, and developer time are allocated immediately upon project initiation, making all upfront payments and completed billing cycles strictly non-refundable.

2. Zero Refund Policy

We maintain a strict zero-refund policy for all our digital products and services.

• No Refunds: We do not offer refunds, whether full or partial, for any custom software development, 24-Hour MVPs, SEO articles, digital marketing features, or consulting services once the payment has been processed.
• Because our deliverables are digital and intellectual property is transferred or deployed, our services are non-returnable.
• We ensure the highest quality of work and encourage clients to review all project requirements, scopes, and demonstrations before making a purchase or signing an agreement.

3. Dispute Resolution

If you have any concerns regarding the deliverables or the execution of a project, we are committed to working with you to address any technical issues in alignment with the signed Statement of Work. Please contact our support team at hello@gspixels.com for project-related queries.